Yethula:
Ukunikeza isevisi yamakhasimende enhle kakhulu kubalulekile ezweni eliyinkimbinkimbi nelihlala livela lokukhiqiza i-PCB. Emakethe yanamuhla encintisana kakhulu, izinkampani akumele zinikeze kuphela imikhiqizo yekhwalithi ephezulu, kodwa futhi ziqinisekise izikhathi zokuphendula ngokushesha kanye nokuxhumana okufika ngesikhathi ukuze kuhlangatshezwane nezidingo zamakhasimende. U-Capel ungumholi embonini ngeminyaka engu-15 yesipiliyoni sokukhiqiza ibhodi lesifunda nokuzibophezela ekuhlinzekeni amakhasimende ngokushesha.Kulokhu okuthunyelwe kwebhulogi, sizongena ekubalulekeni kwenkonzo yamakhasimende ngokushesha futhi sihlole ukuthi i-Capel iwuguqula kanjani ulwazi lokukhiqiza lwe-PCB.
1. Indima yokuxhumana okufika ngesikhathi ekukhiqizeni i-PCB:
Ezweni elisheshayo lokukhiqiza i-PCB, ukuxhumana okufika ngesikhathi kuwumgogodla wenkonzo yamakhasimende. Amakhasimende avame ukuba nemibuzo ephuthumayo, izinguquko zedizayini, noma izinkinga ezidinga ukunakwa ngokushesha. Ngokugcina imigqa yokuxhumana esheshayo nephumelelayo, uCapel uqinisekisa ukuthi noma yiziphi izinkinga zixazululwa ngokushesha, ukunciphisa ukubambezeleka kokukhiqiza nokukhulisa ukwaneliseka kwamakhasimende. Kusukela ezingxoxweni zokuqala zokuklama kuya ekusekelweni kwangemva kokukhiqizwa, ithimba lamakhasimende e-Capel lilwela ukushesha, ukunaka nokusabela.
2. Impendulo esheshayo: Izici ezihlukanisayo zika-Capel:
Iminyaka yokuhlangenwe nakho kukaCapel ibafundise ukuthi isikhathi sibalulekile ekukhiqizeni i-PCB. Izimpendulo ezibambezelekile zingaholela ekwenyukeni kwezindleko zephrojekthi, ukweqiwa kwezinsuku ezibekiwe, kanye nobudlelwano obunzima namakhasimende. Ngokubona lokhu, u-Capel wakha isisekelo esiqinile ngokubeka phambili izikhathi zokuphendula ngokushesha. Noma ngabe isicelo sekhwothi, ukwesekwa kobuchwepheshe noma isibuyekezo se-oda, ithimba lakwa-Capel linikeza izimpendulo ezifika ngesikhathi, ezinembile futhi linikeza amakhasimende ukuthula kwengqondo.
3. Yenza kube lula imigudu yokuxhumana:
U-Capel uyaqonda ukuthi isevisi yamakhasimende ephumelelayo incike ekuxhumaneni okushelelayo nokuphumelelayo. Ukuthuthukisa ikhono layo lokuphendula ngokushesha, i-Capel isebenzisa iziteshi ezihlukahlukene zokuxhumana. Ifoni, i-imeyili, ingxoxo ebukhoma, nezinkomfa ngevidiyo konke kuyatholakala kubo, okuvumela amakhasimende ukuthi axhumane nethimba lawo ngendlela elula nephumelelayo. Le ndlela yokwenza iziteshi eziningi iqinisekisa ukuthi i-Capel ihlale ikhona ukuze isize, kungakhathaliseki ukuthi ikhasimende likhethani.
4. Umphathi we-akhawunti wesikhathi esigcwele:
Okubalulekile kufilosofi yesevisi yamakhasimende kaCapel umqondo wokwesekwa komuntu siqu. Ngaphezu kwethimba elisabelayo, u-Capel wabela iklayenti ngalinye umphathi we-akhawunti ozinikele. Laba chwepheshe bajwayelene kakhulu nezidingo ezihlukile zamakhasimende abo, abakuthandayo kanye nezinqubo zokukhiqiza. Ngokunikeza iphuzu lokuxhumana, amaklayenti angakha ubudlelwano obuqinile nabaphathi bawo bama-akhawunti, enze lula imigqa ecacile yokuxhumana futhi azuze ukuqonda okujulile kwamaphrojekthi awo.
5. Nikeza izibuyekezo zesikhathi sangempela kumakhasimende:
Enye yezinselelo ezinkulu ekwenziweni kwe-PCB isidingo sokubuyekezwa njalo ngenqubekelaphambili yokukhiqiza. U-Capel uyakuqonda lokhu futhi usebenzise amasistimu nobuchwepheshe obunikeza izibuyekezo zesikhathi sangempela kumakhasimende. Ngengosi yewebhu noma izaziso ezizenzakalelayo, amakhasimende angafinyelela ulwazi olubalulekile olufana nesimo soku-oda, usuku lokuqedwa okulinganiselwe, nanoma yiziphi izinselele ezingalindelekile ezingase zivele phakathi nokukhiqiza. Lokhu kubeka izinto obala kwenza amakhasimende akwazi ukuhlela futhi alungise ngendlela efanele, aqinisekise ulwazi lokukhiqiza olubushelelezi.
6. Ukuxazulula izinkinga ngokuqhubekayo:
Ukuzinikela kukaCapel ekuhlinzekeni amakhasimende kudlula nje ukuxazulula imibuzo noma izinkinga. Bakholelwa ekubeni abaxazululi bezinkinga abakhuthele - ukuhlonza izinselele ezingaba khona ngaphambi kokuba zibe izinkinga nokusebenzisana namakhasimende ukuze kutholwe izisombululo ezisebenzayo. Ngokuthatha le ndlela esebenzayo, u-Capel uqinisekisa ukuthi amakhasimende awatholi nje kuphela isevisi esabelayo, kodwa futhi nezinsizakalo zokubonisana, okwandisa inani eliphelele lesipiliyoni sabo sokukhiqiza i-PCB.
Ekuphetheni:
Ezweni elishintsha njalo lokukhiqiza i-PCB, isevisi yamakhasimende yakwa-Capel ibeka izinga lezikhathi zokuphendula ngokushesha kanye nokuxhumana ngokushesha. I-Capel iqinisekisa ukwaneliseka kwamakhasimende okungenakuqhathaniswa ngokubeka phambili iziteshi zokuxhumana eziphumelelayo, ukwabela abaphathi bama-akhawunti abazinikele, ukuhlinzeka ngezibuyekezo zesikhathi sangempela kumakhasimende nokusebenzisa indlela yokuxazulula izinkinga ematasa. Ngesipiliyoni seminyaka engu-15 sembonini, u-Capel uyaqhubeka nokuguqula ulwazi lokukhiqiza lwe-PCB futhi unguzakwethu othembekile wamabhizinisi afuna isevisi yamakhasimende eyingqayizivele namabhodi esekethe ekhwalithi ephezulu.
Isikhathi sokuthumela: Nov-01-2023
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